Privacy Policy
Last Updated: 1st September 2026
Introduction
This Privacy Policy explains how fern-logic collects, uses, stores, and protects personal information provided by visitors to our website and clients of our environmental consulting services.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Information You Provide
When you contact us through our website inquiry forms or communicate with us directly, we may collect:
- Your name and contact details (email address)
- Information about your organisation
- Details of your environmental consulting needs
- Any other information you choose to provide in your communications
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information:
- Your IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We process your personal data for the following purposes:
- To respond to your inquiries about our environmental consulting services
- To provide environmental consulting services you have requested
- To communicate with you regarding ongoing projects or service delivery
- To improve our website and services based on user feedback
- To comply with legal and regulatory obligations
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you submit an inquiry form or contact us voluntarily
- Contractual necessity: To fulfill our environmental consulting service agreements
- Legitimate interests: To improve our services and communicate relevant information
- Legal obligation: To comply with applicable environmental and business regulations
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:
- With service providers who assist us in delivering consulting services (under strict confidentiality agreements)
- With regulatory authorities when required by law
- With your explicit consent for specific purposes
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Inquiry data: Retained for up to two years from last contact
- Client project data: Retained for seven years after project completion for legal and professional purposes
- Website analytics data: Retained for up to 26 months
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data under certain conditions
- Right to restrict processing: Request limitation of how we use your data
- Right to data portability: Request transfer of your data to another service
- Right to object: Object to processing based on legitimate interests
To exercise these rights, contact us at: [email protected]
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance user experience. For detailed information about our use of cookies, please refer to our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 27 Union Street, Plymouth PL1 3EZ, United Kingdom