GDPR Compliance

Last Updated: 1st September 2026

Our Commitment to GDPR

Fern-logic is committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We respect your privacy rights and handle all personal data with appropriate care and security.

Data Controller Information

For the purposes of data protection legislation, fern-logic is the data controller responsible for your personal information.

Contact details:
Email: [email protected]
Address: 27 Union Street, Plymouth PL1 3EZ, United Kingdom

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Be Informed

You have the right to clear, transparent information about how we use your personal data. This GDPR statement and our Privacy Policy provide this information.

Right of Access

You have the right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including:

• The personal data is no longer necessary for the purpose we collected it
• You withdraw your consent (where processing was based on consent)
• You object to the processing and there are no overriding legitimate grounds
• The personal data was unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to request transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis for processing.

Rights Related to Automated Decision Making

We do not currently use automated decision making or profiling. Should this change, you will have the right not to be subject to decisions based solely on automated processing.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by two further months and will inform you if this is necessary.

You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Data Security Measures

We have implemented appropriate technical and organisational security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls limiting data access to authorised personnel only
• Staff training on data protection and confidentiality
• Secure backup and disaster recovery procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom. Should international transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly.

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement periodically. Any changes will be posted on this page with an updated revision date.